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  • Where is the location of the physical store?
    ABAH & SON CLOTHING'S PHYSICAL STORE
  • How can I place an order?
    Placing an order is simple! Just browse our collection, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and voila, your order will be on its way to you.
  • What is the physical store operation hours?
    8:30 AM - 5:30 PM (MONDAY - FRIDAY) 9:00 AM - 1:00 PM (SATURDAY) CLOSED (SUNDAY)
  • How can I contact the customer support?
    You may contact our customer support via 017-3634780 (call/WhatsApp) OR Give a simple" Hello" to our chat bot on the website & the person in charge will entertain you.
  • What is your return or refund policy?
    We only accept returns or refunds if the product is defective. Requests for returns or refunds will not be considered for any other reason. Proof of the defective item must be provided.
  • How do I request a refund?
    To request a refund, please contact our customer service team with your order number and reason for the return. We will provide you with instructions on how to return your item.
  • How long does it take to process a refund?
    Once we receive your returned item, it typically takes 5-7 business days to process your refund. You will receive a confirmation email once your refund has been processed.
  • Can I change the shipping address?
    You're not allowed to change the address after ordering.
  • How much does shipping cost?
    Shipping costs depend on the shipping method and destination. During the checkout process, you will be able to see the exact shipping cost for your order.
  • Do you ship internationally?
    As for now, we don't ship internationally.
  • Do you offer Cash on Delivery (COD)?
    Yes, we offer COD for customers who buy items through our website.
  • How do I know my size?
    Please reach out to us for future assistance regarding the sizes.
  • Can I cancel my order?
    As for now, we don't accept any cancellation to ensure that the ordering & shipping process will run smoothly. Please make sure you're ordering the correct items and sizes.
  • How to track my order?
    You can track your order using the tracking number provided in your confirmation email.
  • What are the available payment options?
    We accept the payment via: Physical store - Cash QR Transfers Debit/Credit Card Website - Cash on Delivery (COD) QR Transfers
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